McBride Method · Support Desk

How can we help your agency?

One place for everything you send us — broken things, changes to what you already have, and new ideas. Pick how you'd like to reach us, or browse Quick Fixes for issues you can often solve yourself.

Structured form

Submit a request

A guided form that routes your request to the right queue and captures the details we'll need — so fixes get looked at fast and bigger asks get scoped properly.

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AI chat

Describe it in your words

Not sure how to categorize it? Chat it through and our assistant will help you figure out what's going on and get it logged for the team.

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Self-service

Quick Fixes

Browse common issues you can often solve in a minute. Not everything here will apply to you — but it's worth a quick look before you reach out.

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Responses land in the McBride team's Notion queue, already triaged.